Dobson Marine Chandlery Ltd 

Dobson Marine Services Ltd

Privacy Policy


Our contact details 

Name: Thomas Dobson

Address: 33 Brendjean Road

Phone Number: 07792758834

E-mail: chandlery@dobsonmarineservices.com

             sales@dobsonmarineservices.com

 

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Any retail history and preferences

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • When you contact us through email, telephone or via social media.

We use the information that you have given us in order to:

  • ensure the upkeep of our internal record keeping
  • improvement of our services
  • transmission by email of marketing materials that may be of interest to you

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting chandlery@dobsonmarineservices.com or sales@dobsonmarinesevices.com 

(b) We have a legitimate interest.

How we store your personal information 

Your information is securely stored on premises on a secure database.

We keep contact details and service history, the timeframe of this is dependent on your service requirements. We will then dispose your information if you no longer require services by Dobson Marine Services Ltd, your data will be deleted from our data base and any hard copies destroyed and shredded.


Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at chandlery@dobsonmarineservices.com or sales@dobsonmarineservices.com  if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

Dobson Marine Services Ltd                                    Dobson Marine Chandlery Ltd

33 Brendjean Road                                                   33 Brendjean Road

Morecombe                                                               Morecombe

Lancashire                                                                 Lancashire

LA4 5SE                                                                      LA4 5SE



You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF


Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk